Privacy Policy

Effective Date: 1st March 2026
Company Name: Elizabeth Star Ltd
Registered Address: 190 Philip lane, London, N15 4JW
Email: Info@elizabethstar.co.uk

Elizabeth Star is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), where applicable.

We specialise in recruiting students for higher education institutions and university courses. This Privacy Policy explains how we collect, use, store, and protect your personal data.

For the purposes of data protection law, Elizabeth Star Ltd is the Data Controller of your personal data when you apply for or enquire about university placements through our services.

We may collect and process the following types of personal data:

• Full name
• Date of birth
• Nationality and residency status
• Contact details (email, phone, address)
• Academic history and qualifications
• Personal statement
• CV
• English language proficiency results
• Passport information (where required for applications)
• Visa status information
• Reference letters
• Immigration documentation (if applicable)

• Health or disability information (for support requirements)
• Criminal convictions (only where required by specific institutions or visa authorities)

We only collect special category data where strictly necessary and with explicit consent.

We collect personal data:

• Directly from you (application forms, enquiries, emails, calls)
• From partner education institutions
• From referees you provide
• From third-party verification services (where necessary)
• Via our website and online forms

We process your personal data under the following lawful bases:

• Consent – when you provide clear consent (e.g., submitting an application)
• Contract – where processing is necessary to provide our recruitment services
• Legal obligation – where required by immigration, education, or regulatory authorities
• Legitimate interests – to operate and improve our recruitment services

We use your data to:

• Assess eligibility for university programmes
• Submit applications to higher education institutions
• Communicate with universities and colleges
• Provide visa and admissions support
• Contact you regarding your application
• Maintain records for compliance purposes
• Improve our services
• Comply with legal obligations

We do not sell your personal data to third parties.

We may share your personal data with:

• Universities and higher education institutions
• Accreditation bodies
• Visa and immigration authorities
• English language testing providers
• Partner agencies (where relevant)
• IT service providers (CRM systems, cloud storage, email platforms)
• Legal and regulatory authorities where required

All third-party providers are required to respect the security of your personal data and process it lawfully.

We retain personal data only as long as necessary:

• Successful applicants: up to 6 years after course commencement
• Unsuccessful applicants: up to 2 years
• Financial records: 6 years (for legal compliance)

After this period, data is securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect personal data, including:

• Encrypted storage systems
• Secure CRM platforms
• Access controls and authentication
• Staff training on data protection
• Confidentiality agreements

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact: Info@elizabethstar.co.uk

If you are unhappy with how we process your data, you may contact:

UK Supervisory Authority:
Information Commissioner's Office
Website: https://www.ico.org.uk

If you are located in the EU, you may contact your local Data Protection Authority.

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We may update this Privacy Policy from time to time. The latest version will always be available on our website.